针对医疗保健专业人员的欺凌行为和应对策略:全面审查
Ana Rita Valente Ribeiro1, Ana Isabel Sani1,2,3
1Faculty of Human and Social Sciences, University Fernando Pessoa (UFP), 4249-004 Porto, Portugal.
概括
医疗保健专业人员面临职场欺凌,包括过度的工作负载和口头攻击. 面对问题的应对策略很常见,但欺凌会对幸福感和工作满意度产生负面影响,需要采取预防措施.
科学领域:
- 医疗保健管理的管理
- 职业健康心理学 职业健康心理学
- 工作场所暴力 研究 研究
背景情况:
- 针对医疗保健专业人员的暴力是影响其日常工作和福祉的一个重大问题.
- 工作场所欺凌是医疗保健工作人员所经历的一种普遍形式的暴力.
- 有效的应对策略对于减轻与工作场所暴力相关的压力至关重要.
研究的目的:
- 分析针对医疗保健专业人员的暴力现象.
- 检查工作场所欺凌和医疗保健机构应对策略之间的关系.
- 确定常见的欺凌行为及其对专业人士的影响.
主要方法:
- 使用了一个范围审查方法.
- 搜索了三个电子数据库:EBSCO,PubMed和科学网.
- 从总共276项已识别的研究中分析了8篇精选的文章.
主要成果:
- 常见的欺凌行为包括过度的工作负载,羞辱,嘲笑,不可能的截止日期和口头攻击.
- 专业人士报告的负面影响包括无助,抑郁,压力,失眠和工作不满.
- 受害者经常考虑离开他们的工作或职业.
结论:
- 工作场所欺凌严重影响医疗保健专业人员的身心健康,以及工作生活质量.
- 专注于问题的应对策略主要由受影响的专业人士使用.
- 进一步的研究和预防措施对于解决和打击医疗保健中的职场欺凌至关重要.
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