揭示患者对中国各地医生的信任:来自全国跨部门研究的见解
Jiarun Mi1, Xinyu Du1, Yilixiati Aili1
1School of Health Policy and Management, Chinese Academy of Medical Sciences and Peking Union Medical College, Beijing, 100730, People's Republic of China.
Risk management and healthcare policy
|April 29, 2024
概括
患者对中国医生的信任度很高,受医院方便,医生属性如耐心和隐私保护以及患者人口统计学的影响. 这些因素是加强医生与患者关系和医疗保健质量的关键.
科学领域:
- 医疗保健管理的管理
- 患者体验 患者体验
- 医学社会学 医学社会学
背景情况:
- 患者的信任对于有效的医生患者关系和医疗保健质量至关重要.
- 在中国,对患者对医疗保健提供者的信任研究有限.
- 这项研究通过检查对中国门诊患者的信任来弥补这一差距.
研究的目的:
- 评估当前患者对医生的信任程度在中国的门诊患者中.
- 确定影响患者对医疗保健提供者的信任的关键因素.
- 为改善医生与患者之间的信任和关系提供证据.
主要方法:
- 对中国136家三级医院的28760名门诊患者进行调查 (2017年12月至2018年1月).
- 使用多层逻辑回归模型来分析信任决定因素.
- 包括敏感性分析,以确保调查结果的可靠性.
主要成果:
- 超过91%的患者对他们的医生表示信任;只有0.94%的人不信任.
- 医院的支付方便,志愿者指导和充足的等待区的医院的信任度更高.
- 医生的资历,耐心和隐私保护与患者的信任有积极的相关性. 男性患者报告的信任度高于女性患者.
结论:
- 在中国的三级医院中,患者对医生的信任程度很高.
- 信任受患者的人口统计和提供者特征的影响.
- 医院优先考虑患者隐私和高效,关怀服务,培养更大的信任.
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