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患者对医疗保健专业人员服装的看法

Adriel Seah¹, Kaiwen Ng¹, Tony Ang¹

¹Orthopaedic Surgery, Tan Tock Seng Hospital, Singapore, SGP.

|April 29, 2024

概括

病人比穿着礼服的医生更积极地看待穿着礼服的医生. 擦拭会增强人们对专业性,友好性,能力和同情心的看法,这表明一种统一的方法可以改善患者关系.

科学领域:

医学社会学医学社会学
医疗保健通讯医疗保健通讯
患者感知研究患者感知研究

背景情况:

医生服装显著影响患者的印象和信任.
医生们如何表现自己存在差异,他们交替穿和正式服装.
了解患者对医生服装的偏好对于增强医疗保健体验至关重要.

研究的目的:

为了比较患者对医生的专业性,友好性,能力和同情心的看法,当医生穿着卫生衣与正式办公服时.
识别哪种服装,风衣或正式服装,会导致更有利的患者评价.
为医生服装规范提供基于证据的建议,以优化患者与提供者之间的互动.

主要方法:

一个单一中心问卷研究,涉及住院和门诊机构的150名患者.
患者评价了22张医生照片,每张照片出现在两次 - - 一次穿着衣,一次穿着正式服装.
评级是基于专业性,友好性,能力和同情心的11分级别.

主要成果:

医生们在所有领域都获得了更高的评分:专业性 (7.52对6.69),友好性 (7.54对6.87),能力 (7.44对6.72),以及同情心 (7.36对6.71).
医生的年龄没有影响任何评估的标准.
女医生获得的专业性得分低于正式服装的男性医生,但当她们穿着卫生衣时,这种差异消失了.

结论:

患者始终认为医生穿着布比穿着正式办公服的医生更有利.
建议使用带有突出名称标签的标准化,有色 scrubs,以增强患者的感知.
调整医生服装可以是一个简单而有效的策略,以提高患者的满意度和信任.

关键词:

服装服装服装服装服装医生医生医生医生医生正式的正式的正式的正式的正式的.办公室办公室办公室办公室办公室整形外科的整形外科手术.患者体验患者体验专业主义专业主义专业主义擦拭的衣服可以擦拭.

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