可访问的自主运输和服务:从消费者和供应商的角度考虑设计
Sivashankar Sivakanthan1, Brad E Dicianno2, Alicia Koontz1
1Human Engineering Research Laboratories, VA Pittsburgh Healthcare System, Pittsburgh, PA; Human Engineering Research Laboratories, University of Pittsburgh School of Health and Rehabilitation Sciences, Pittsburgh, PA.
Archives of physical medicine and rehabilitation
|May 1, 2024
概括
残疾人和老年人优先考虑可访问的自动驾驶汽车 (AV) 功能用于个人运输,特别是农村医疗需求. 轮椅使用者特别需要可访问的入口,与包容性AV解决方案的供应商优先事项保持一致.
科学领域:
- 交通方便性研究 交通方便性研究
- 关于残疾人的研究.
- 人与计算机的互动.
背景情况:
- 交通障碍不成比例地影响残疾人和老年人.
- 自动驾驶汽车 (AV) 是一个潜在的解决方案,可以提高这些人群的流动性.
- 了解用户需求对于开发有效和包容性 AV 服务至关重要.
研究的目的:
- 确定PWD和老年人的优先事项和偏好,以获得可访问的AV功能.
- 了解提供者对可访问的 AV 开发的观点.
- 根据AV的设计来解决现有的运输挑战.
主要方法:
- 在美国进行了两项全国性调查:消费者的声音和供应者的声音.
- 收集了967名参与者的数据,其中包括922名消费者 (PwD,老年人) 和45名提供者.
- 使用描述性分析和两步集群算法来分析人口统计数据和特征偏好.
主要成果:
- 消费者更喜欢AV功能用于个人运输,特别是农村医疗预约.
- 大多数人寻求全面的自动化AV功能.
- 轮椅使用者优先考虑可访问的入口,特别是那些收入较低的人.
结论:
- 优先考虑轮椅可用性和改善农村医疗预约的机会是AV发展的关键.
- 包容性AV服务对PWD和服务不足的人群至关重要.
- 这项研究为通过自动驾驶技术实现公平运输提供了基础.
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