当不需要帮助时:由于在工作中获得不必要的帮助,挫败的需求和工作后恢复不良是不必要的后果
Anika D Schulz1, Doris Fay2, Ina Schöllgen1
1Federal Institute for Occupational Safety and Health (BAuA), Berlin, Germany.
概括
接收不必要的工作场所帮助可以通过挫败他们的自主和能力的心理需求,对员工产生负面影响. 这种丧导致反的增加和工作后脱离的减少,阻碍了恢复.
科学领域:
- 组织心理学 组织心理学
- 职业健康心理学 职业健康心理学
背景情况:
- 在工作中使用工具的帮助通常被认为是积极的.
- 然而,不需要的帮助可能会对员工的福祉和恢复产生不利影响.
研究的目的:
- 调查接受不受欢迎的工作场所帮助的负面后果.
- 检查心理需求挫折 (自主,能力) 在这个过程中的作用.
- 了解对工作后恢复的影响,特别是反和心理分离.
主要方法:
- 进行了两项研究:一个横截面调查 (N=279) 和一个时间滞后的调查 (N=165) 用两个测量点.
- 收集了不需要帮助的经验,心理需求的挫折,反省和心理疏远的数据.
主要成果:
- 不需要的帮助与更高的对能力和自主需求的丧有关.
- 这种丧与工作后反复反省的增加以及心理疏远的减少有关.
- 在时间滞后的研究中,自主性挫折预测了以后的反和较低的脱离.
结论:
- 对基本心理需求的挫折解释了不需要的帮助对员工恢复的负面影响.
- 干预应考虑接收者的观点,以确保帮助被认为是支持性的,而不是侵入性的.
- 了解需求挫折对于解决有害的工作场所动态至关重要.
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