疾病感知与日本国际患者专业医疗解释的需要之间的关系
Akira Oonishi1,2, Ai Ikeda1,3, Francois Niyonsaba1,3
1Department of Medical Interpreting, Graduate School of Medicine, Juntendo University, 2-1-1 Hongo, Bunkyo-Ku, Tokyo, 113-8421, Japan.
国际患者认为他们的疾病更严重,更有可能需要在日本的专业医疗口译员. 医院应该为这些语言需求做好准备,以改善对外国患者的护理.
科学领域:
- 医学社会学 医学社会学
- 卫生沟通健康沟通
- 跨文化医疗保健 跨文化医疗保健
背景情况:
- 在医疗保健中,有效的沟通至关重要,特别是对于那些在不熟悉的医疗系统中进行导航的外国患者.
- 了解患者对疾病的看法如何影响他们对语言服务的需求,对于公平的医疗保健服务至关重要.
- 在日本越来越多的外国居民和游客需要量身定制的医疗支持.
研究的目的:
- 调查疾病感知与日本外国患者中对专业医疗口译员的需求之间的关系.
- 分析影响非日语母语者使用医疗口译服务的因素.
主要方法:
- 从2022年2月到2023年5月进行了一项跨部门在线问卷调查.
- 这项研究包括4,962名年龄在18岁以上的非日语母语人士,并曾在日本使用过医疗服务.
- 分析了312个有效的答案,以确定疾病感知得分与对口译服务的需求之间的关联.
主要成果:
- 具有较高疾病感知分数的国际患者更有可能希望获得专业医疗口译员 (OR,1.968;95% CI,1.044-3.709;P=0.036).
- 这表明,患者如何理解和看待自己的健康状况以及他们对语言辅助的需求之间存在很强的相关性.
- 这些发现突出了一个特定的患者群体,对口译服务的需求增加.
结论:
- 日本的医院和医疗保健提供者应该主动识别和支持具有高疾病感知度的国际患者.
- 建议加强对语言需求的准备,包括随时可用的专业医疗口译员,以确保对这一人口群的优质护理.
- 解决外国患者面临的沟通障碍可以改善健康结果和患者满意度.
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