识别医疗保健方面的差距:对乌克兰难民在德国医疗系统中的经历进行定性研究,揭示差异,信息和支持需求
Kristin Rolke1, Johanna Walter2, Klaus Weckbecker2
1Institute of General Practice and Primary Care, Chair of General Practice I and Interprofessional Care, Witten/Herdecke University, Alfred-Herrhausen-Str. 50, 58448, Witten, Germany. Kristin.Rolke@uni-wh.de.
BMC health services research
|May 4, 2024
概括
在德国的乌克兰难民通常有积极的医疗保健经验,但由于系统差异和语言障碍,他们面临着挑战. 为了成功融入,需要更多关于德国医疗保健系统的信息.
科学领域:
- 公共卫生 公共卫生
- 社会学 社会学 社会学
- 医疗保健管理的管理
背景情况:
- 超过580万乌克兰难民抵达欧洲国家.
- 导航不同的医疗保健系统和语言带来了重大挑战.
- 关于乌克兰难民在德国的医疗保健经验的研究有限.
研究的目的:
- 探索乌克兰难民在德国的医疗保健经验.
- 识别医疗保健系统中感知到的差异.
- 了解有关获得医疗保健的信息和支持需求.
主要方法:
- 与在德国的乌克兰难民进行了十次定性访谈 (2023年2月至5月).
- 采访以乌克兰语,英语和德语进行.
- 使用MAXQDA软件进行了定性内容分析.
主要成果:
- 参与者报告了德国医疗保健质量和保险的积极经验.
- 在医疗保健系统结构,保险和医生可访问性方面发现了差异.
- 确定了关于通信,系统导航,保险,等待时间和药物获取的未满足信息需求.
- 由于缺乏官方资源,难民经常使用个人研究和社交网络来寻找信息.
结论:
- 尽管有积极的经验,但系统差异和语言障碍造成了医疗保健接入挑战.
- 关于德国医疗保健系统的信息传播对于难民融入至关重要.
- 目前的官方信息供应不足以满足难民的需求.
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