生成性AI对在线知识社区的后果
Gordon Burtch1, Dokyun Lee2, Zhichen Chen2
1Questrom School of Business, Boston University, Boston, MA, 02215, USA. gburtch@bu.edu.
Scientific reports
|May 6, 2024
概括
像ChatGPT这样的生成人工智能正在减少用户在Stack Overflow上的活动,特别是在新用户中. 然而,Reddit社区仍然不受影响,强调了社会联系在缓解AI方面的作用.
科学领域:
- 计算机科学 计算机科学
- 社会科学 社会科学 社会科学
- 人与计算机的交互
背景情况:
- 生成型人工智能 (AI),特别是大型语言模型 (LLM),正在迅速改变信息获取和内容创建.
- 这些先进的人工智能技术对在线知识社区和用户参与的影响在很大程度上仍未被探索.
研究的目的:
- 调查生成性AI,特别是ChatGPT对在线开发者社区中用户活动的影响.
- 为了比较ChatGPT对Stack Overflow和Reddit开发者社区的影响.
- 确定受人工智能驱动的参与变化影响最大的用户人口统计.
主要方法:
- 来自Stack Overflow和Reddit开发者社区的网站流量和问题提交数据的分析.
- 数据收集期:2021年10月至2023年3月.
- 在两个平台之间对用户活动趋势的比较分析.
主要成果:
- 在Stack Overflow上观察到网站访问量和问题量大幅下降,特别是在ChatGPT优秀的主题上.
- 在Reddit开发者社区中没有发现类似的用户活动下降.
- 参与Stack Overflow的减少主要集中在新用户中,这表明对经验较少的个人的影响更大.
结论:
- 以ChatGPT为例的生成人工智能正在明显改变在线知识共享平台的参与动态.
- 雷迪特社区内的强大的社会结构可能会作为保护因素,防止LLMs的潜在社区低效应.
- 由于人工智能驱动的信息工具的兴起,新用户和社会融合程度较低的用户更容易受到减少的参与.
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