医务秘书在日益数字化的工作环境中的恐惧和机会
Maria Qvarfordt1, Stefan Lagrosen2, Lina Nilsson1
1Department of Medicine and Optometry, eHealth Institute, Linnaeus University, Kalmar, Sweden.
Journal of health organization and management
|May 7, 2024
概括
医疗保健的数字化转型需要有组织的实施来支持医疗秘书. 在技术变革期间,有效的培训和明确的角色对于他们的专业性和福祉至关重要.
科学领域:
- 医疗保健管理的管理
- 数字化转型 数字化转型
- 职业健康 职业健康 职业健康
背景情况:
- 医务秘书在医疗保健运营中发挥着至关重要的作用.
- 数字化转型正在重塑医疗保健工作环境.
- 有限的研究存在于医疗秘书的经验与数字化.
研究的目的:
- 探索医疗秘书在瑞典医疗保健的数字化转型方面的经验.
- 调查对工作场所气候和健康的影响.
- 确定影响数字化成功的因素.
主要方法:
- 连续探索性混合方法设计.
- 定性数据收集:质量咖啡馆和个人访谈.
- 定量数据的收集:问卷调查.
主要成果:
- 确定了四个类别和七个因素,强调有组织的数字化转型.
- 需要明确的角色,专业性和适当的培训,以适应不断变化的责任.
- 发现数字化因素与医疗秘书健康之间的关联.
结论:
- 了解医疗秘书的经验有助于医疗保健的有效数字化转型.
- 正确的实施可以防止员工过度压力.
- 强调这一职业在医疗保健数字化举措中的重要性.
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