构建公共部门员工援助计划实施评估指标的研究
Yin-Che Chen1, Su-Ching Chung2, Hui-Chuang Chu1
1Department of Educational Psychology and Counseling, National Tsing Hua University, Hsinchu City, Taiwan.
Frontiers in psychology
|May 9, 2024
概括
公共部门的员工援助计划 (EAP) 需要量身定制的评估标准. 这项研究发现,公共部门组织对EAP评估的优先事项不同,需要定制方法.
科学领域:
- 公共管理 公共管理
- 组织心理学 组织心理学
- 人力资源管理 人力资源管理
背景情况:
- 员工援助计划 (EAP) 对公共部门组织至关重要.
- 环保计划需要大量的资源和多样化的劳动力.
- 标准化评估标准可能不适合各种公共部门实体.
研究的目的:
- 在四种公共部门组织类型中比较EAP评估标准.
- 确定EAP评估元素的权重和优先级.
- 探索不同公共部门组织的具体标准.
主要方法:
- 利用经过修改的Delphi方法与专家小组来定义EAP评估标准.
- 评估了22项与工作,生活和健康相关的服务措施.
- 采用模糊分析层次流程 (FAHP) 来计算标准权重.
主要成果:
- 确定了EAP的评估标准权重和优先级在公共部门组织中并不统一.
- 分析显示,根据组织类型,EAP评估要素存在明显的差异.
- 关于EAP服务的工作,生活和健康方面的优先事项各不相同.
结论:
- 环境保护计划的评估标准应适应员工的具体需求和每个公共部门组织的运营环境.
- 人事行政总局应指导制定特定背景的EAP.
- 对于公共部门来说,对EAP评估的一种适合所有人的方法是不够的.
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