药房领导人对悲伤的管理
Geoffry A Genna1, John D Hill2, Thomas S Achey3
1Martinsburg Veterans Affairs Medical Center, Martinsburg, WV, USA.
Hospital pharmacy
|May 20, 2024
概括
悲伤会影响个人和团队,破坏医疗保健组织. 了解悲伤和沟通策略对于药房领导人来说至关重要,以培养富有成效的工作场所.
科学领域:
- 医疗保健管理的管理
- 组织心理学 组织心理学
- 药房实践 在药房实践.
背景情况:
- 悲伤是一种影响个人和团队的普遍体验.
- 它的破坏性影响可以延伸到整个组织,包括医疗保健机构.
- 药剂师经常遇到来自各种来源的悲伤,包括同事,患者和个人经历.
研究的目的:
- 介绍悲伤的概念,它的起源和表现.
- 讨论悲伤对个人,团队和组织的破坏性影响.
- 提供有关有效的沟通策略的指导,以在工作场所应对悲伤.
主要方法:
- 这项研究是文献综述.
- 它综合了现有的关于悲伤及其在工作场所的影响的研究.
- 该审查侧重于医疗保健领导者的沟通策略.
主要成果:
- 悲伤在个人的情感和身体上表现出来.
- 它可以显著破坏个人,团队和组织的表现.
- 有效的沟通是缓解这些干扰的关键.
结论:
- 了解悲伤对于药房领导人来说至关重要.
- 驾悲伤的工作场所需要具备特定的沟通技巧.
- 这些技能有助于创造更具生产力和支持性的工作环境.
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