工作在他们的能力的顶部:团队合作如何支持 ATTENUATES 领导者角色冲突角色
Kameron M Carter1, Stacy L Astrove2, Brady M Firth3
1US Department of Veterans Affairs, VISN 23 PACT Aligned Care Team Demonstration Lab, Iowa City VA Health Care System, Iowa City, Iowa; Strome College of Business, Old Dominion University, 2038 Constant Hall, Norfolk, VA 23529.
概括
团队成员的支持显著减少了团队领导者的压力和角色冲突. 高水平的团队合作支持使领导者能够专注于与其资格相匹配的任务,提高绩效.
科学领域:
- 医疗保健管理的管理
- 组织心理学 组织心理学
- 团队动力学 团队动力学
背景情况:
- 团队领导者的压力是医疗保健机构的一个重大问题.
- 了解减轻领导者压力的因素对于有效的团队运作至关重要.
研究的目的:
- 调查团队成员支持对减少团队领导者压力的影响.
- 确定团队工作支持是否允许领导者专注于与其资格一致的任务.
主要方法:
- 第一个阶段:使用来自45个退伍军人卫生管理局团队的调查数据和行政记录进行分层线性建模.
- 第二阶段:使用267名额外的退伍军人卫生管理局提供者的开放式和封闭式响应设计混合方法.
- 分析包括定向内容分析,假设编码和编码响应与定量数据的比较.
主要成果:
- 高水平的团队合作支持减轻了提供者角色冲突与绩效之间的负面关系.
- 具有高团队工作支持的领导者可以专注于与他们的资格相一致的任务.
结论:
- 团队成员的支持在减轻领导者压力和角色冲突方面发挥着至关重要的作用.
- 方便性团队动态使领导者能够根据资格优化任务分配,提高整体绩效.
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