确定患者安全事件报告的障碍和好处,以实现以用户为中心的设计
Yang Gong1, Hsing-Yi Song1, Xinshuo Wu1
1School of Biomedical Informatics, University of Texas Health Science Center, 7000 Fannin St. Suite 165, Houston 77030, TX, USA.
Safety in health
|May 21, 2024
概括
电子患者安全事件报告系统 (电子报告系统) 是有前途的,但由于报告不足和数据质量不佳而受到影响. 通过以用户为中心的学习和助理功能来增强这些系统,可以提高效率和用户接受度.
科学领域:
- 医疗保健信息学 医疗保健信息学
- 患者安全研究 患者安全研究
- 人与计算机的交互
背景情况:
- 电子患者安全事件报告系统 (电子报告系统) 在美国医院广泛用于记录医疗事件.
- 尽管采用了这些系统,但报告不足和报告质量低下的重大挑战阻碍了这些系统的有效性.
研究的目的:
- 调查医疗保健专业人员对电子报告系统的感知好处和障碍.
- 确定以用户为中心的设计元素,以提高电子报告系统的接受度和有效性.
主要方法:
- 与德克萨斯医疗中心的医疗保健专业人员进行了半结构面试.
- 探索了现有的电子报告系统的用户体验,以了解感知到的优点和缺点.
主要成果:
- 感知到的好处包括简化数据处理和增强患者安全的支持功能.
- 发现的关键障碍是缺乏明确的指令,不充分的记者友好的分类,时间限制和不充分的反.
- 用户输入强调了学习和助理功能在系统设计中的重要性.
结论:
- 将学习和助理功能纳入电子报告系统至关重要.
- 这些功能旨在最大限度地提高感知效益并减轻已识别的障碍,从而促进更大的系统接受和有效利用.
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