对可用性和用户反的评估,以指导印度尼西亚的远程药品应用程序开发:一种混合方法研究
Sofa D Alfian1,2,3, Jihan A Sania4, Dzulfah Q Aini4
1Department of Pharmacology and Clinical Pharmacy, Faculty of Pharmacy, Universitas Padjadjaran, Jatinangor, Indonesia. sofa.alfian@unpad.ac.id.
BMC medical informatics and decision making
|May 21, 2024
概括
印度尼西亚的Tanya Obat远程药房应用程序显示边界可用性,需要功能优化以获得更好的用户体验. 这项研究评估了其在COVID-19后的采用和用户反.
科学领域:
- 数字健康数字健康
- 电话药房 电话药房 电话药房 电话药房
- 医疗信息学 医疗信息学
背景情况:
- 随着COVID-19大流行,印度尼西亚加速采用远程药房,需要用户友好的数字健康工具.
- 塔尼亚奥巴特应用程序是为公众和药剂师提供医疗保健服务而开发的.
- 本研究侧重于这款开创性的远程药品应用程序的可用性和用户反.
研究的目的:
- 为了评估Tanya Obat远程药房应用程序的可用性.
- 收集来自普通人群和药剂师的用户反,以了解应用程序的性能和用户友好性.
- 确定Tanya Obat应用程序需要改进的领域.
主要方法:
- 一个混合方法的顺序研究设计被使用在班敦市.
- 参与者 (100名普通人群,76名药剂师) 使用了Tanya Obat应用程序一周.
- 使用了系统可用性量表问卷和对开放式反的专题分析.
主要成果:
- 坦雅·奥巴特应用程序展示了边界可用性,平均系统可用性量表得分为63.4 (一般人群) 和64.1 (药剂师).
- 用户反强调了对功能功能,视觉美学以及需要修复错误的担忧.
- 参与者特征与感知可用性之间没有发现显著的关联 (p > 0.05).
结论:
- 对Tanya Obat远程药房应用程序的感知可用性低于平均水平.
- 建议优化功能,以提高应用程序在印尼语境中的可用性.
- 需要进一步开发以改善用户体验和满意度.
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