[数字后冠状病毒综合征 - - 神经病患者与数字通信的可能性和局限性]
1NeuroMedics Uster, Praxis Neurologie, Uster, neuromedics.uster@hin.ch.
Praxis
|May 23, 2024
概括
神经病患者希望数字工具,如在线预订和短信提醒,偏好因年龄和工作状况而异. 建议采用混合模式,平衡数字和传统方法,以获得更广泛的患者接受.
科学领域:
- 神经学中的数字健康技术.
- 以患者为中心的医疗保健服务.
- 数字触点在患者旅程中的可用性.
背景情况:
- 在神经病患者旅程中评估数字触点偏好.
- 确定患者对有效治疗和实施方便的需求.
研究的目的:
- 确定神经病患者所需的数字接触点.
- 评估数字解决方案在患者护理中的重要性和可行性.
主要方法:
- 在三个实践地点对100名神经病患者进行了调查.
- 使用了带有闭式问题的书面问卷.
- 调查了在线预订,短信提醒,视频咨询和聊天支持的偏好.
主要成果:
- 老年患者和在瑞士生活较长的人对数字预订和聊天建议的偏好较小.
- 有工作的人更喜欢数字预订和咨询.
- 对老年患者来说,数据保护是一个重大问题;没有观察到明显的性别差异.
结论:
- 跨年龄段的神经病患者对在线预订和短信提醒感兴趣.
- 建议采用混合模式,提供数字和传统预订选项,以适应不同患者的偏好.
- 数字解决方案可以帮助减轻医疗保健提供者的行政负担,与更广泛的人口愿望保持一致.
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