探索数字沟:调查结果为移动应用程序开发提供了信息
Maira Corinne Claudio1, Zachary Rehany1, Katerina Stachtari2
1Faculty of Medicine and Health Sciences, McGill University, Montreal, QC, Canada.
Frontiers in digital health
|May 27, 2024
概括
数字沟影响了近四分之一的护理人员,主要是由于数字素养低. 移动健康应用程序必须优先考虑用户友好性和安全性,以确保所有患者的数字包容性.
科学领域:
- 数字健康数字健康
- 健康差异 在健康上的差异
- 医疗信息学 医疗信息学
背景情况:
- 如果不优先考虑数字化包容,移动健康 (mHealth) 应用程序可能会加剧健康差距.
- 数字沟的特点在于在访问,熟悉和准备方面存在差异,这对有效的医疗干预构成了重大障碍.
- 在mHealth应用程序开发的背景下,对导致数字沟的因素的研究有限.
研究的目的:
- 调查第三级护理机构中儿科患者的护理人员之间的数字沟的程度.
- 确定与数字接入,智能手机熟悉度和准备使用mHealth应用程序相关的特定障碍.
- 收集有关护理人员关注的问题和包容性健康应用所需特征的见解.
主要方法:
- 开发了一项调查,并向在三级护理中的儿科患者的护理人员进行了管理.
- 该调查评估了互联网/智能手机接入,智能手机熟悉度以及对mHealth应用程序使用的准备程度.
- 开放式问题捕获了有关应用程序担忧和建议的定性反,并根据主题分析了回复.
主要成果:
- 在209名接受调查的护理人员中,有23%受到了数字沟的影响,主要是由于缺乏数字技能.
- 关于健康应用的关键问题包括安全性 (31个回复) 和技术的非个人性质 (7个回复).
- 护理人员希望具有诸如与提供者直接通讯,预约安排,提醒和简化界面等功能.
结论:
- 护理人员之间存在严重的数字沟,阻碍了对移动健康工具的公平获取.
- 用户友好和强大的在线安全对于健康应用程序的成功采用至关重要.
- 未来的mHealth应用程序开发必须积极解决这些障碍,以促进数字化包容,满足患者和家庭的需求.
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