在麦加的急诊室的语言和沟通障碍:医生的观点
Noura M Bakhsh1, Omniyh A Fatani2, Rawya Zeed Melybari2
1Emergency Medicine, King Fahad General Hospital, Makkah, SAU.
Cureus
|May 27, 2024
概括
语言障碍经常影响沙特阿拉伯麦加的急诊室医生,影响患者的治疗结果. 解决方案包括多语言术语标签和外语培训,以改善医疗沟通.
科学领域:
- 医学沟通 医学沟通
- 紧急医疗 紧急医疗
- 医疗保健的不平等 医疗保健的不平等
背景情况:
- 在急诊室 (EDs) 中,有效的沟通对于最佳的患者护理至关重要.
- 挑战包括多样化的患者群体,有限的病史和语言障碍.
- 这些因素可能会阻碍明确的医生与患者的互动.
研究的目的:
- 调查沙特阿拉伯麦加市ED医生面临的语言和沟通障碍.
- 评估这些障碍对患者护理的影响.
- 探索减轻沟通挑战的战略.
主要方法:
- 从2023年4月8日至6月6日进行了一项横截面研究.
- 一项经过验证的在线调查收集了来自麦加六家卫生部医院的136名ED医生的数据.
- 使用RStudio (R版本4.1.1) 进行数据分析.
主要成果:
- 显著比例的ED医生 (25%总是,有时64.7%) 报告经历语言障碍.
- 超过一半 (54.4%) 的人认为,沟通不良导致了患者的不良结果.
- 建议的改进包括多语言术语标签 (59.6%) 和外语培训 (48.5%).
结论:
- 在麦加的ED医生中,语言障碍很普遍,可能会危及患者的治疗结果.
- 显然需要有针对性的策略来增强医生与患者之间的沟通.
- 实施多语言资源和语言培训可以提高护理质量.
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