优秀医院领导的核心要素:从中国五家表现最好的医院吸取经验教训
Jinhong Zhao1, Bing-Long Wang1, Xiaoping Qin1
1School of Health Policy and Management, Chinese Academy of Medical Sciences & Peking Union Medical College, No. 9, Dongdansantiao Street, Dongcheng District, Beijing 100730, China.
概括
中国顶级医院的领导者优先考虑患者需求和员工发展,培养科学卓越和社会责任的文化,以实现组织的成功. 这种方法推动了高绩效和高质量的护理.
科学领域:
- 医疗保健管理的管理
- 组织领导力 组织领导力
- 医院管理局 医院管理局
背景情况:
- 领导对于组织的成功至关重要.
- 高效的医院需要有效的领导策略.
- 了解在多样化的医疗保健系统中的领导能力至关重要.
研究的目的:
- 检查中国高绩效医院的领导属性和常见做法.
- 确定成功医院领导的关键要素.
- 为了使发现与德里奇卓越框架保持一致.
主要方法:
- 与8名领导者,39名经理,19名医生和16名护士进行了半结构化采访.
- 收集了有关高级领导角色,治理和社会责任的数据.
- 利用内容,主题和比较分析进行定性数据解释.
主要成果:
- 一个小小的东西.
- 病人首先需要的东西.
- 文化和以员工为中心的方法是核心元素.
- 领导人强调科学活力,专业精神和合作文化.
- 专注于人才发展,沟通,质量改进和研究.
结论:
- 优秀的领导力在顶级的中国医院是由一个驱动力.
- 两支柱医院文化 两支柱医院文化
- :以患者为首,以员工为中心的方法.
- 对绩效,运营管理和社会责任的承诺是关键.
- 这些策略有助于高质量的医疗保健和医院的成功.
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