医疗保健专业人员在COVID-19大流行期间在患者护理中使用信息和通信技术的经验:定性研究
Carly A Cermak1,2, Heather Read1, Lianne Jeffs1,2,3
1Science of Care Institute, Sinai Health, Toronto, ON, Canada.
JMIR formative research
|May 28, 2024
概括
医疗保健提供者发现信息和通信技术 (ICT) 在COVID-19大流行期间对患者沟通和护理连续性有价值. 他们的经验凸显了需要仔细实施ICT的必要性,特别是在终身护理中.
科学领域:
- 医疗信息学 医疗信息学
- 数字健康数字健康
- 医疗保健管理的管理
背景情况:
- 随着COVID-19的流行,医疗保健领域的信息和通信技术 (ICT) 的采用加速了.
- 数字工具在游客限制和封锁期间弥合了沟通差距.
- 对于医疗保健提供者 (HCP) 在疫情期间使用ICT的经验,人们的理解有限.
研究的目的:
- 描述医疗保健人员使用ICT的经验,以支持COVID-19流行期间的临床护理变化.
- 分析医疗保健人员对ICT在调整护理模式中的作用的看法.
主要方法:
- 定性,描述性的研究设计.
- 在加拿大3家医院采访了30名医疗保健工作者.
- 半结构面试以主题分析.
主要成果:
- 信息和通信技术的使用支持了面对面的患者和提供者沟通.
- 数字工具促进了提供者,患者和家人之间的联系.
- 信息通信技术使得患者护理的连续性成为可能.
结论:
- 数字工具为患者提供者沟通提供了好处.
- 周到的ICT整合对于终身护理至关重要.
- 在选择服务交付方式 (面对面或基于网络) 中,医疗保健人员的自主性很重要.
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