实施加拿大第一个全国性基于虚拟电话的过量预防服务:从创建国家过量反应服务 (NORS) 中吸取的经验教训
William Rioux1, Pamela Taplay2, Lisa Morris-Miller3
1Department of Medicine, Faculty of Medicine & Dentistry, University of Alberta, Edmonton, AB, Canada.
Harm reduction journal
|May 28, 2024
概括
国家过量剂量响应服务 (NORS) 通过电话提供虚拟危害减轻服务,扩大无法到达城市中心的个人访问. 该倡议通过创新技术提供关键支持来解决阿片类药物危机.
科学领域:
- 公共卫生 公共卫生
- 药物使用障碍 药物使用障碍
- 医疗保健服务研究 医疗服务研究
背景情况:
- 阿片类药物流行病是北美的主要公共卫生危机.
- 减少危害的服务集中在城市地区,这限制了许多人的访问.
- 需要公平地获得减少伤害,包括虚拟选择.
研究的目的:
- 探讨从建立和运营加拿大国家过量反应服务 (NORS) 中吸取的经验教训.
- 详细说明使用新型阿片类药物反应技术扩展危害减轻服务.
- 了解基于用户需求的虚拟服务的适应.
主要方法:
- 建立基于电话的过量反应热线和虚拟监督消费服务 (NORS).
- 与各种机构和有生活和生活经验的人员 (PWLLE) 合作.
- 探索运营方面:技术,招聘,法律,政策,资金和营销.
主要成果:
- NORS于2020年12月成立,旨在解决减少危害可访问性的差距.
- 该服务利用了新的阿片类药物反应技术来提供虚拟支持.
- 经验教训涵盖服务的建立,运营和适应用户需求.
结论:
- 该NORS倡议展示了一个可扩展的模型,用于扩大减少伤害服务.
- 虚拟伤害减轻对于接触受阿片类药物危机影响的服务不足人口至关重要.
- 持续的适应和协作是有效提供虚拟服务的关键.
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