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虚拟实验室外套:经过验证的来源信息对社交媒体信誉后信誉的影响
Jorrit Geels1,2, Paul Graßl1, Hanna Schraffenberger1,2
1Interdisciplinary Hub on Digitisation and Society, Radboud University, Nijmegen, The Netherlands.
PloS one
|May 29, 2024
概括
社交媒体上的经过验证的凭据并不能有效地帮助用户判断来源的可信性,可能会恶化错误信息. 用户经常将源真实性与消息准确性混为一谈,并认为凭证是可信的,即使与之无关.
科学领域:
- 社会心理学 社会心理学
- 人与计算机的交互
- 信息科学 信息科学 信息科学
背景情况:
- 社交媒体平台面临着内容调节和错误信息传播的重大挑战.
- 赋予用户准确评估来源可信度的权力对于打击虚假信息至关重要.
- 当前的验证方法可能不足以为用户提供有效的可信度判断工具.
研究的目的:
- 调查经过验证的来源信息对用户对社交媒体可信度的看法的影响.
- 为了比较经过验证的来源身份与经过验证的凭据在影响信誉判断方面的有效性.
- 识别用户在评估社交媒体来源时可能犯的推理错误.
主要方法:
- 使用预先注册的协议进行了两个在线实验 (N = 525; N = 590).
- 参与者评估了来自未知作者的社交媒体帖子 (推文和通用帖子).
- 来源信息有所不同,包括没有信息,经过验证的身份或经过验证的凭证 (与内容相关或无关).
主要成果:
- 用户对源线索的最初反应是不可预测的.
- 经过解释后,参与者将来源真实性与消息可信度混为一谈.
- 经过验证的凭据增加了感知到的消息的可信度,无论其背景相关性如何 ("虚拟实验室外套效应").
结论:
- 经过测试,凭证验证在提高用户作出准确信誉判断的能力方面似乎无效.
- "虚拟实验室外套效应"凸显了错误信息的背景下有关推理的错误.
- 进一步研究证书验证技术的替代实施方法是有必要的.
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