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路线图,以提高新兴国家的运营卓越
Rafael Henriquez-Machado1,2, Andrés Muñoz-Villamizar1, Javier Santos2
1School of Economics and Management Sciences, Universidad de La Sabana, Chía, Colombia.
Heliyon
|May 30, 2024
概括
运营卓越 (OE) 的实施在新兴经济体中欠发达. 这项研究提供了一份改善OE成熟度的路线图,只有7%的公司达到冠军水平.
科学领域:
- 企业管理 企业管理
- 运营研究 运营研究
背景情况:
- 关于新兴市场的运营卓越 (OE) 实施状况的研究有限.
- 组织需要有结构的指导来提高其OE成熟度水平.
研究的目的:
- 评估OE在新兴经济体各个部门的实施现状.
- 制定一个全面的路线图,以提高OE成熟度水平.
- 确定对OE战略,经济,环境和社会可持续性的关键变量.
主要方法:
- 与来自七个行业的57家公司的OE专家进行了面对面的采访.
- 将公司分为五个不同的OE到期级别.
- 制定了一份路线图,其中包含6个层次的23个变量.
主要成果:
- 只有7%的受访公司已经达到"冠军"级别的OE成熟度.
- 在新兴经济体的OE实施中存在很大的差距.
- 该研究确定了推进OE成熟度的关键变量.
结论:
- 拟议的路线图为公司提供了一个实际的框架,使其在估计的4.5-5年内达到冠军级别的OE成熟度.
- 强调战略,经济,环境和社会可持续性的整合,以在新兴国家取得成功的开放能源.
- 为企业寻求提高其OE绩效和竞争力提供有价值的见解.
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