在医院评估营养问题:我们能从中学到什么?
Mette Kring Clausen1, Søren Bie Bogh2,3, Mathilde Schmidt-Petersen4
1Open Patient data Explorative Network, Odense University Hospital, Odense, Denmark mette.kring.clausen@rsyd.dk.
BMJ open quality
|May 30, 2024
概括
患者的亲属在奥登塞大学医院提交了大多数营养投诉. 虽然许多问题严重程度较低,但一些严重的营养问题造成了严重的患者伤害,突出了医院改善工作中被忽视的患者观点.
科学领域:
- 改善医疗保健质量 改善医疗保健质量
- 患者安全研究的研究.
- 临床营养管理 临床营养管理
背景情况:
- 医院患者的营养对丹麦的安全至关重要.
- 奥登塞大学医院的营养委员会负责监督营养政策.
- 患者可以对不理想的营养提出投诉,提供有价值的反.
研究的目的:
- 分析营养相关投诉的模式.
- 了解医院营养问题的背景.
- 从患者的投诉中识别学习机会.
主要方法:
- 对提交给奥登塞大学医院 (2018-2022) 的投诉进行分析.
- 使用医疗保健投诉分析工具进行分类.
- 对高度严重的营养投诉进行主题分析.
主要成果:
- 报告了60个病例,其中89个是营养问题.
- 亲属提交了大多数投诉 (58.3%).
- 在某些情况下,严重的营养问题导致了严重的患者伤害.
结论:
- 投诉率低可能表明营养问题被低估了.
- 投诉为医院改善提供了关键的患者观点.
- 目前的改进依赖于临床医生的报告,可能缺少患者的洞察力.
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