人类错误和违反工业安全规则:一个系统的文献审查
Letícia Anselmo de Mattos1, Raoni Rocha2, F J de Castro Moura Duarte1
1Federal University of Rio de Janeiro, Rio de Janeiro, Brazil.
Work (Reading, Mass.)
|May 31, 2024
概括
人类错误和规则违规是自然的工作偏差,并不总是导致事故. 管理这些行为偏差,而不是打击它们,是组织安全和事故预防的关键.
科学领域:
- 组织心理学 组织心理学
- 人类因素工程 人类因素工程
- 安全科学安全科学 安全科学
背景情况:
- 人类错误和违反规则的行为通常被视为偏离预期的行为.
- 这些行为偏差的定义不一致,有时被视为相似的,有时被视为对立的概念.
- 关于偏差是否与事故有关或作为保护因素,文献各不相同.
研究的目的:
- 探索行为偏差的定义,特征,分类和管理策略.
- 特别关注人为错误和违反工作场所规则.
- 综合现有的关于这些概念及其含义的文献.
主要方法:
- 进行了系统的文献审查,以收集和分析相关研究.
- 审查的重点是确定对错误和违规行为的不同观点.
- 重点是针对行为偏差的管理建议.
主要成果:
- 在定义和分类错误和违规时,作者存在重大分歧.
- 这些偏差与事故发生和事故预防有关.
- 管理层提出的解决偏差的建议得到了重视.
结论:
- 强化了詹斯·拉斯穆森和詹姆斯·雷森关于偏差的基础工作.
- 偏差是工作流程的自然组成部分,可以防止事故.
- 提出了分类学,并主张在组织中管理偏差,而不是对抗偏差.
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