在远程医疗中导航隐私和安全,用于初级保健
Katerina Andreadis1, Kimberly A Muellers, Jenny J Lin
1Department of Population Health, New York University Grossman School of Medicine, 180 Madison Ave, New York, NY 10016.
患者和提供者在COVID-19期间经历了远程医疗的新隐私和安全挑战,突出了强有力的保障措施的必要性. 解决技术和物理基础设施问题对于安全的远程护理至关重要.
科学领域:
- 医疗信息学 医疗信息学
- 患者的隐私 患者的隐私
- 远程医疗安全 远程医疗安全
背景情况:
- 随着COVID-19的流行,远程医疗的普及迅速加快.
- 这一转变在维护患者隐私和数据安全方面带来了前所未有的挑战.
- 了解用户的观点对于优化远程医疗实践至关重要.
研究的目的:
- 探索患者和提供者对远程医疗隐私和安全的看法.
- 确定虚拟护理期间与技术和环境相关的具体问题.
- 为安全的远程医疗实施提供最佳实践信息.
主要方法:
- 定性研究,涉及与患者和提供者进行半结构化访谈.
- 从三个研究网络网站的初级保健实践中收集的数据.
- 采访记录的分析,使用诱导编码来识别主题.
主要成果:
- 患者和提供者都报告了与技术相关的安全问题.
- 由于非传统的护理环境 (例如家庭),确保隐私的困难是常见的.
- 患者更喜欢熟悉的平台,但承认安全风险;提供者寻求符合健康保险可移植性和问责法案的解决方案.
结论:
- 远程医疗引入了来自偏远地点和共享空间的独特隐私问题.
- 技术解决方案和物理环境考虑对隐私和安全至关重要.
- 缓解这些担忧是确保高质量,安全的远程医疗服务的关键.
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