一个基于MCDM的工作满意度测量建议,包括心理社会风险
1Department of Industrial Engineering, Dokuz Eylül University, Izmir, Türkiye.
Ergonomics
|June 4, 2024
概括
本研究引入了一种新的方法来衡量工作满意度,包括心理社会风险,使用多标准决策 (MCDM) 来更好地了解员工在工作场所的幸福感.
科学领域:
- 职业健康心理学 职业健康心理学
- 企业管理 企业管理
- 决策科学 决策科学 决策科学
背景情况:
- 工作场所的心理社会风险对员工的福祉和业务运作产生重大影响.
- 现有的工作满意度指标可能无法充分捕捉心理社会因素的影响.
- 需要现实有效的方法来评估工作满意度,考虑到工作场所的压力因素.
研究的目的:
- 提出和验证一种新的方法来衡量工作满意度,其中包括心理社会风险.
- 应用多标准决策 (MCDM) 方法来进行更全面的评估.
- 提高对心理社会因素如何影响员工工作满意度的理解.
主要方法:
- 使用简化PIVOT对比相对标准重要性评估 (PIPRECIA-S),一种多标准决策方法.
- 采集了员工对工作满意度和心理社会风险的意见,使用36项工作满意度调查 (JSS).
- 采用了JSS的9个子尺度来表示与心理社会风险相关的领域.
主要成果:
- 开发了一种分级加权的工作满意度测量方法,整合了心理社会风险因素.
- 通过三个不同的场景证明了拟议测量的有效性.
- 根据员工的投入,分析了不同工作满意度子表的相对重要性.
结论:
- 拟议的MCDM集成方法提供了一种更现实的,更有效的方法来衡量工作满意度.
- 将心理社会风险纳入工作满意度评估对于员工福祉至关重要.
- 这种方法为企业提供了有价值的见解,旨在改善工作场所环境.
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