领先者为高可靠性和改善患者安全而圆形化
John Murray1, Joan Clifford2, Donald Scott2
1Cognosante, Falls Church, Virginia.
概括
实施领导者圆形化提高了医疗保健机构的沟通和可靠性. 这一基于证据的过程旨在通过促进医疗保健团队之间的公开对话来提高患者安全.
科学领域:
- 医疗保健管理的管理
- 患者安全 患者安全
- 组织沟通 组织沟通
背景情况:
- 有效的患者护理依赖于医疗保健团队之间的公开沟通.
- 沟通不良是医疗错误和患者不良结果的一个重要因素.
- 领袖圆形化是提高沟通和系统可靠性的潜在策略.
研究的目的:
- 开发一个基于证据的流程来实施领导者圆形化.
- 促进医疗保健服务的高可靠性.
- 为了改善退伍军人事务贝德福德医疗保健系统的沟通.
主要方法:
- 关于领导者圆形化高可靠性的文献综述 (2015-2022年).
- 制定一个正式的,互动的流程,以提高沟通.
- 专注于增加领导,跨学科团队和前线人员之间的互动.
主要成果:
- 目前对领导者圆形化进行的研究有限,以获得高可靠性.
- 创建了一个结构化的流程,通过加强沟通来提高患者安全.
- 该倡议促进了员工各级之间的双向沟通.
结论:
- 开放,透明的沟通对于患者安全和安全文化至关重要.
- 这一举措为其他医疗机构提供了有价值的典范.
- 未来的研究将评估领导者圆形化对安全结果的影响.
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