通过有实践经验的员工来建立代表性官僚机构:在物质使用障碍治疗领域的同行联合制作
1University of Michigan, Ann Arbor, USA.
概括
在药物使用障碍治疗中,研究了同行共同生产,即拥有实践经验的员工代表服务用户. 承认他们的价值可以提高恢复员工的代表性和决策权.
科学领域:
- 公共管理 公共管理
- 医疗保健服务研究 医疗服务研究
- 社会学 社会学 社会学
背景情况:
- 代表性官僚主义理论研究了公共组织如何反映他们所服务的人口.
- 同行共同制作机制,利用具有实践经验的员工,是服务提供的一个关键方面.
- 药物使用障碍治疗环境为研究用户代表性提供了关键的背景.
研究的目的:
- 理论和经验测试在物质使用障碍治疗中的同行共产机制.
- 调查影响有实体经验的员工描述性表现的因素.
- 检查组织领导者如何看待康复人员在护理和决策中的作用.
主要方法:
- 调查数据来自美国使用物质障碍治疗诊所的代表样本.
- 分析与描述性表现相关的因素 (前线和高级职位的恢复人员的存在).
- 探索董事们对恢复员工用户代表潜力的看法.
主要成果:
- 康复人员占物质使用障碍治疗工作人员的三分之一.
- 大多数诊所没有在高级领导职位上雇用康复人员.
- 领导人承认恢复员工的代表能力,可能会增强他们的描述性代表和决策权力.
结论:
- 组织领导人的看法对于将恢复员工纳入高级角色和决策至关重要.
- 调查结果强调了通过同行共同生产来改善用户代表性和服务提供机会.
- 这项研究对成治疗场所的研究和实践都有影响.
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