美国产前护理中的患者提供者满意度和沟通:系统性审查
Ophra Leyser-Whalen1, Paulina A Ambert2, Alexis L Wilson2
1Department of Sociology and Anthropology, The University of Texas at El Paso, 500 W. University Ave, El Paso, TX, 79968, USA. oleyserwhalen@utep.edu.
患者对产前护理的满意度取决于有效的沟通. 少数民族妇女,包括西班牙裔和非裔美国人,报告满意度较低,突出需要改善护理经验.
科学领域:
- 生殖健康 生殖健康
- 医疗保健服务研究 医疗服务研究
- 患者体验 患者体验
背景情况:
- 系统性审查检查患者提供者对美国产前护理的满意度.
- 解决了影响产前护理接触期间满意度的关键因素.
研究的目的:
- 确定影响美国产前护理患者-提供者满意度的因素.
- 综合现有关于产前环境中提供者沟通和患者满意度的研究.
主要方法:
- 系统搜索36个在线数据库中的同行评审研究 (1993-2018).
- 包括32篇符合素质内容分析资格标准的文章.
- 使用已有的评估工具评估产品质量.
主要成果:
- 有效的患者-提供者沟通对于满意度至关重要.
- 患者表示需要更全面的信息.
- 西班牙裔和非裔美国女性报告说,她们的满意度较低.
结论:
- 未来的研究应该探索从业人员的人口统计和患者特征 (例如年龄,宗教,移民身份,残疾).
- 调查导致少数群体满意度降低的因素.
- 提高了解在产前护理中各种患者需求的理解.
更多相关视频
06:28E-Patient Counseling Trial E-PACO: Computer Based Education versus Nurse Counseling for Patients to Prepare for Colonoscopy
Published on: August 1, 2019
06:05The Participant-Reported Implementation Update and Score PRIUS: A Novel Method for Capturing Implementation-Related Data Over Time
Published on: February 19, 2021
相关概念视频
Patient-centered Care
Role of Communication in the Nursing Process III: Evaluation and Documentation
Nursing Evaluation
Role of Communication in the Nursing Process II: Planning and Implementation
Barriers to Effective Communication II
Cultural barriers:
Differences in values, beliefs, religion, knowledge, and tradition can significantly impact communication. Awareness of nonverbal cues is critical, especially when conversing with a patient from a different culture. What appears appropriate in one culture may be inappropriate in another.
Semantic barriers:
As a result of their tendency to use...
Purpose of Health Records I
Here's a breakdown of how health records serve these purposes:
