在COVID-19期间,医疗领导者决策中的情感智能主题
Bobbie Ann Adair White1, Heather Valenova Dayag2, Erin S Barry3
1Health Professions Education, MGH Institute of Health Professions, Boston, Massachusetts, USA BWhite2@MGHIHP.EDU.
BMJ leader
|June 10, 2024
概括
情绪智能 (EI) 是医疗保健领导人应对COVID-19等危机的关键. 发展EI能力可以改善公共卫生紧急情况期间的决策,协作和沟通.
科学领域:
- 医疗保健领导力 医疗保健领导力
- 危机管理 危机管理
- 情绪智能是一种情绪智能.
背景情况:
- COVID-19大流行给医疗保健领导人带来了重大挑战,突出了有效决策和危机应对的必要性.
- 信任对于领导力至关重要,情绪智能 (EI) 在培养信任方面发挥着至关重要的作用.
- 这项研究通过EI镜头检查了医疗领导者在最初的COVID-19反应期间对他们的领导力的看法.
研究的目的:
- 探索医疗领导者在COVID-19大流行期间如何看待他们的决策和领导反应.
- 研究情感智能在危机期间在医疗保健领导层中的作用.
- 了解在前所未有的公共卫生紧急情况中影响领导力有效性的因素.
主要方法:
- 进行了一项探索性定性研究.
- 招募了七位在COVID-19大流行期间领导的医学领导者的有目的样本.
- 半结构面试被用来收集领导者对他们的经验的反思.
主要成果:
- 在COVID-19危机期间,关于领导力的四个关键主题出现了:沟通,专业间合作 (包括决策和战略规划),内部和外部意识,信任/心理安全.
- 有效的沟通和协作被确定为领导反应的关键组成部分.
- 强调在医疗保健团队中保持信任和心理安全的重要性.
结论:
- 情绪智能能力对于医疗保健中有效的危机领导能力至关重要.
- 将情感教育纳入领导力教育可以更好地为危机情况做好医疗保健专业人员的准备.
- 增强的情感互动可以提高领导者在危机期间的适应能力,协作和沟通.
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