新电子商务平台的OSC推广对消费者认知的影响:从认知合法性和认知心理学的角度来看
Deng Yu1, Han Wei1, Zhang Xuefeng1
1School of Management, Southwest University of Political Science and Law, Chongqing, China.
Frontiers in human neuroscience
|June 14, 2024
概括
在线购物狂欢节 (OSC) 促销活动提高了消费者对新电子商务平台的看法和购买意图. 这些事件增加了认知合法性,提高了参与度,影响了消费者行为.
科学领域:
- 电子商务是电子商务.
- 消费者心理学 消费者心理学
- 神经科学是一个神经科学.
背景情况:
- 新兴的电子商务平台在建立消费者信任和认可方面面临着挑战.
- 新平台越来越多地使用在线购物狂欢节 (OSC) 促销活动来吸引客户.
- 职业安全推广对消费者认知和认知过程的影响仍未得到充分研究.
研究的目的:
- 调查在线购物狂欢节 (OSC) 促销活动对消费者认知的影响.
- 检查认知合法性在OSC事件和消费者认知之间的关系中扮演的调解角色.
- 利用与事件相关的潜力 (ERP) 探索OSC和一般促销之间的消费者认知差异.
主要方法:
- 一个基于问卷的实验对220名参与者进行了认知合法性和购买意图的评估.
- 一个与事件相关的潜力 (ERP) 实验,与33名参与者测量大脑对促销刺激的反应.
- 在新的电子商务平台上对OSC和一般促销的响应进行比较分析.
主要成果:
- 发现OSC活动增强了新电子商务平台的认知合法性,从而增加了积极的购买意图.
- ERP数据显示,与OSC推广的认知和感知参与度增加,由较大的P2和N2组件表明.
- 在线购物期间,OSC促销似乎会影响隐含的记忆,平台识别和认知控制.
结论:
- 职业社会保障的促销活动对电子商务中的消费者感知和认知过程产生了重大影响.
- 这些促销活动可以成为塑造消费者态度,培养品牌形象和建立忠诚度的强大工具.
- 了解消费者参与促销策略对于新的电子商务平台至关重要.
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