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Updated: Jun 23, 2025

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医疗保健组织如何为有效沟通实施残疾人适应措施:一项定性研究
Joint Commission journal on quality and patient safety
|June 15, 2024
概括
医疗保健组织需要行政支持和定制策略,为所有残疾患者提供沟通便利. 这确保了公平的医疗保健服务,不仅仅是翻译服务.
科学领域:
- 医疗保健服务研究 医疗服务研究
- 健康 公平 卫生 公平
- 关于残疾人的研究.
背景情况:
- 联邦政府对有沟通障碍的患者提供医疗保健设施的规定存在.
- 临床医生很少提供这些住宿,妨碍公平的医疗保健参与.
- 有限的实证研究存在于组织方法实施这些住宿.
研究的目的:
- 探索美国医疗保健组织如何实施沟通适应.
- 识别提供通信设施的类型.
- 确定这些住宿所针对的残疾人群体.
主要方法:
- 对15个美国医疗保健组织的残疾协调员进行了19次定性采访.
- 使用传统的定性内容分析方法进行数据编码和主题导出.
主要成果:
- 实施需要执行领导层的支持和组织/诊所层面的准备.
- 为聋人患者提供手语口译服务是主要重点,其次是听觉和视觉适应.
- 对言语,语言和认知障碍的适应较少,更复杂.
结论:
- 组织层面的因素对连续提供通信设施有很大影响.
- 需要有针对性的实施策略,以确保所有有沟通障碍的患者平等获得医疗保健.
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