这个"信任之家". 为优质医疗保健和领导力提供一个框架
Kris Vanhaecht1,2, Peter Lachman3, Charlotte Van der Auwera1
1Leuven Institute for Healthcare Policy, KU Leuven, KU Leuven University of Leuven, Leuven, Flanders, Belgium.
F1000Research
|June 17, 2024
概括
"信任之家"框架整合了质量管理原则和联合制作,以重建医疗保健信任. 这种模式强调以人为中心的护理和利益相关者的归属,以改善医疗保健提供和信心.
科学领域:
- 医疗保健管理的管理
- 提高质量 提高质量
- 以患者为中心的护理
背景情况:
- 医疗保健领导者适应行业框架以提高质量.
- 恢复对医疗保健设计和提供的信任是一个重大挑战.
- 现有的质量系统往往依赖于外部验证,而不是内在价值.
研究的目的:
- 提出一个概念框架",信任之家",以增强对医疗保健的信任.
- 将既定的质量管理原则与以个人和亲属为中心的护理新兴概念相结合.
- 培养所有医疗保健利益相关者之间的归属感和信心.
主要方法:
- 概念框架开发,整合Juran三部曲和联合制作.
- 纳入一个多维的质量定义,包括核心价值.
- 专注于医疗保健组织内前台和后台操作之间的相互作用.
主要成果:
- "信任之家"框架旨在创造一个环境,让患者,亲属和提供者感到归属感.
- 组织良好的前后办公功能对于建立信任至关重要.
- 该框架认为,真正的信任是通过对质量维度和核心价值观的持续自我质疑而在内部建立的.
结论:
- "信任之家"提供了一种新的方法来重建对医疗保健系统的信任.
- 实现"信任之家"依赖于对质量和核心价值观的内部承诺,而不仅仅是外部法规.
- 在关键互动 ("真相时刻") 期间不断自我评估对于维持信任至关重要.
相关概念视频
Introduction To Health Care Delivery System
2.7K
The healthcare system is constantly changing and complex. Various services are available from different healthcare providers, but gaining access to these services has become challenging for people with limited healthcare insurance. Uninsured people present a challenge to healthcare because they frequently postpone or forego treatment.
The Institute of Medicine (IOM) advocates for a patient-centered, effective, safe, timely, equitable, and effective healthcare system. The National Priorities...
The Institute of Medicine (IOM) advocates for a patient-centered, effective, safe, timely, equitable, and effective healthcare system. The National Priorities...
2.7K
Health Information Technology and Healthcare Information System
824
Health Information Technology (HIT)
Health Information Technology, commonly called HIT, integrates advanced information systems and technology in healthcare settings. Its primary functions include:
Health Information Technology, commonly called HIT, integrates advanced information systems and technology in healthcare settings. Its primary functions include:
824
Primary Healthcare Services
1.4K
Primary care promotes wellness and prevents disease. This care includes health promotion, education, protection (such as immunizations), early disease screening, and environmental considerations. Settings providing this type of healthcare include physician offices, public health clinics, school nursing, and community health nursing.
In 1978, international leaders convened in Alma-Ata, Kazakhstan, for what would be a pivotal event in global health. The Alma-Ata Declaration was the first to call...
In 1978, international leaders convened in Alma-Ata, Kazakhstan, for what would be a pivotal event in global health. The Alma-Ata Declaration was the first to call...
1.4K
Standards of Care II
640
Nurses bear specific legal responsibilities under several federal statutes, including:
640
Patient-centered Care
2.0K
Patient-centered care involves delivering care beyond inpatient hospitalization. Reflective practice can enhance a patient-centered approach. Reflective practice is a process of reasoning that considers all aspects of the present situation, including practicalities, learning from personal practice, and consideration of patient needs. Patients appreciate care decisions made while considering their input. Involving the patient in their care provides the patient with a sense of contribution rather...
2.0K
Methods Of Healthcare Delivery System
3.2K
At the different levels of the healthcare system, we see varying methods of healthcare used. These methods include managed care systems, case management, and primary healthcare.
Managed Care System:
The managed care system is designed to control the cost while maintaining the quality of care. The patient's care from admission to discharge is planned by the primary care provider or the case manager, also known as the gatekeeper. In a managed care system, the number of care providers is...
Managed Care System:
The managed care system is designed to control the cost while maintaining the quality of care. The patient's care from admission to discharge is planned by the primary care provider or the case manager, also known as the gatekeeper. In a managed care system, the number of care providers is...
3.2K


