中国和北美旅行者对酒店实践的跨文化研究:数据挖掘分析
1School of Culture and Tourism, Zhejiang International Studies University, Hangzhou, China.
Heliyon
|June 17, 2024
概括
北美旅行者主要使用分析思维,而中国旅行者表现出整体和分析风格. 了解这些跨文化认知差异是优化旅行体验的关键.
科学领域:
- 跨文化心理学跨文化心理学
- 认知科学是一种认知科学.
- 旅游研究 旅游研究
背景情况:
- 文化差异显著影响旅行者的感知和经验.
- 了解这些细微差别对于全球旅游业至关重要.
- 之前的研究还没有充分探索旅行环境中的分析与整体思维.
研究的目的:
- 调查和区分中国和北美旅行者的感知风格.
- 通过分析和整体思维的镜头来分析这些风格.
- 为增强跨文化旅游战略提供见解.
主要方法:
- 使用Python进行旅行者的在线数据收集.
- 应用词汇频率分析和隐性迪里克莱特分配 (LDA) 话题建模.
- 进行内容分析以确定感知模式.
主要成果:
- 北美旅行者主要表现出分析思维.
- 中国旅行者展示了整体和分析思维的结合.
- 具体的旅行主题,如"自然"倾向于整体,而"方便"倾向于分析.
结论:
- 识别不同的文化感知风格对于酒店业至关重要.
- 定制策略以适应分析和整体偏好,可以提高旅客满意度.
- 这项研究为服务于多元化的国际客户的酒店提供了可操作的见解.
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