心理安全作为一个持久的资源,在限制的环境中
Hassina Bahadurzada1, Amy Edmondson1, Michaela Kerrissey2
1Harvard Business School, Boston, MA, United States.
International journal of public health
|June 17, 2024
概括
心理安全保护医疗保健工作者免受倦怠和流动,即使在资源短缺期间. 投资于心理安全可以增强员工面临工作场所挑战的性和承诺.
科学领域:
- 医疗保健管理的管理
- 组织心理学 组织心理学
背景情况:
- 心理安全在医疗保健中至关重要,但其与资源限制的相互作用仍然不清楚.
- 了解这种关系对于医疗保健工作者的福祉和留守至关重要.
研究的目的:
- 调查心理安全是否可以减轻资源限制对医疗保健员工的不利影响.
- 检查心理安全对倦怠的纵向影响,以及在资源有限的情况下留下来的意图.
主要方法:
- 在COVID-19危机之前和期间,从27,240名医疗保健工作者的纵向调查数据.
- 使用层次线性模型来分析数据.
- 检查了基线心理安全与倦怠和留下意图的关系,考虑到资源限制 (人员,工具).
主要成果:
- 心理安全在压力下对医疗保健工作者表现出持续的保护作用.
- 发现这些保护性好处可以减轻资源限制对随着时间的推移燃烧和营业额意图的负面影响.
结论:
- 研究结果支持心理安全在医疗保健环境中的经验价值.
- 投资于心理安全可以提高员工的性和组织的承诺,特别是当资源稀缺时.
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