通过使用VOSviewer对到2021年的电话选研究进行了图书统计分析
Jill Poots1, Jim Morgan1, Matteo Curcuruto1
1School of Humanities and Social Sciences Leeds Beckett University, Leeds, England, UK.
BioMed research international
|June 17, 2024
概括
关于电话分拣的研究是有限的,不一致的术语阻碍了证据的发现. 这种文献计量分析提供了现有研究的概述,并为未来的研究和实践推了标准化术语.
科学领域:
- 医疗保健管理的管理
- 信息科学 信息科学 信息科学
背景情况:
- 电话分拣服务在医疗保健中被广泛采用.
- 在理解基于证据的最佳实践方面存在挑战,因为研究有限,技术快速变化和术语多样化.
研究的目的:
- 提供对电话分类研究的宏观概述.
- 量化用于电话分拣的术语的流行程度.
- 推一致的术语,以提高研究可访问性.
主要方法:
- 对Scopus和PubMed的文献进行了图书统计分析.
- 搜索使用关键词:"电话分拣"",远程分拣"和"电话分拣".
- 使用VOSviewer可视化和分析数据.
主要成果:
- 自1980年以来,确定了784篇论文,表明文献缺乏.
- 提供了截至2021年的电话分拣研究概述.
- 确定了研究差距和术语流行率.
结论:
- 鼓励使用一致的术语,以提高研究的可访问性和影响.
- 强调需要进行进一步的研究,以支持基于证据的实践在电话分拣.
- 为未来的研究和应用提供了基础.
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