医生的静态特征与互联网医院患者咨询量之间的关系:定量分析
Ye Wang1, Changjing Shi1, Xinyun Wang1
1Internet Hospital Operation Department, The First Affiliated Hospital of Guangxi Medical University, Nanning, China.
JMIR formative research
|June 17, 2024
概括
患者更喜欢拥有高级头,博士学位和在线积极科学参与的医生. 提高专业资料和经验可以提高医生的受欢迎程度和患者对远程医疗的满意度.
科学领域:
- 医疗信息学 医疗信息学
- 医学经济学 医学经济学
- 数字健康数字健康
背景情况:
- 远程医疗或互联网医疗正在通过实现远程咨询来改变医疗保健的提供.
- 患者越来越多地在网上选择医疗保健提供者,但医生选择的标准尚未完全理解.
- 医生的在线存在和凭证在这个不断变化的环境中,在病人获取方面发挥着至关重要的作用.
研究的目的:
- 分析医生的静态特征 (资格,经验,在线资料) 与患者咨询量之间的关系.
- 确定影响患者选择远程医疗机构医疗保健提供者的关键因素.
- 为医生提供可操作的见解,以优化他们的在线演示和吸引更多的患者.
主要方法:
- 在2023年从公立医院获得的基于网络的诊断和治疗数据的回顾性分析.
- 医生个人资料丰富度,凭证和患者咨询次数之间的相关性分析.
- 非负矩阵因子化,以确定影响患者选择的显著人口和专业特征.
主要成果:
- 观察到咨询量有显著的变化 (P<.001).
- 医生个人资料丰富度与患者受欢迎程度有很强的相关性 (ρ=0.93;P<.001).
- 患者更喜欢拥有高级头,博士学位,社会活动,科学成就和机构访问经验的医生.
结论:
- 患者的偏好在免费和付费远程医疗咨询之间有所不同.
- 先进的专业头和博士学位受到患者的高度重视.
- 积极参与社会和科学活动的医生在吸引患者方面获得了竞争优势.
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