复杂心理健康需求的服务用户的旅程:一个定性研究
Laura Sambrook1, Anna Balmer1, Hana Roks1
1Faculty of Health, Liverpool John Moores University, Liverpool, UK.
Health psychology and behavioral medicine
|June 18, 2024
概括
了解复杂的心理健康旅程需要强大的员工-服务用户伙伴关系和自主权. 这项定性研究强调了影响康复的关键因素,并建议改善培训和协作护理规划,以获得更好的结果.
科学领域:
- 心理健康服务研究 心理健康服务研究
- 质量健康研究 质量健康研究
- 患者和护理人员的观点 患者和护理人员的观点
背景情况:
- 复杂的心理健康需求给服务用户,护理人员和临床医生带来了重大挑战.
- 了解个人浏览这些服务的实践经验对于服务改进至关重要.
- 现有的研究往往缺乏综合服务用户,护理人员和临床医生的观点的综合观点.
研究的目的:
- 从多个角度探索具有复杂心理健康需求的服务用户的旅程.
- 评估服务用户和护理人员与心理健康服务的经验.
- 了解临床医生关于这个患者队伍的决策过程.
主要方法:
- 使用半结构面试进行定性研究设计.
- 包括不同的参与者群体:服务用户 (n=11),护理人员 (n=10) 和临床医生 (n=18).
- 对转录的采访数据进行主题分析,以确定关键主题.
主要成果:
- 确定的主题包括员工关系,治疗可访问性,康复过程中的自主性,区域外安置的影响以及员工培训需求.
- 服务用户的旅程受到员工互动,支持质量,社区因素,财务和组织压力的影响.
- 影响护理的关键因素包括治疗联盟和适当治疗途径的可用性.
结论:
- 建议强调员工,服务用户和护理人员之间的合作伙伴关系.
- 促进服务用户的自主权和为员工提供专门的自杀预防培训至关重要.
- 制定商定的出院和应急计划对于护理的连续性至关重要.
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