生成型人工智能的沟通能力在响应患者关于结肠直肠癌手术的查询时
Min Hyeong Jo1, Min-Jun Kim2, Heung-Kwon Oh3,4
1Department of Surgery, Seoul National University Bundang Hospital, 300 Gumi-dong Bundang-gu, Seongnam-si, Gyeonggi-do, 13620, South Korea.
International journal of colorectal disease
|June 20, 2024
概括
生成型人工智能 (GAI) 工具表现出与传统信息书相美或更高的沟通技巧,以回答结肠直肠癌 (CRC) 问题. 适当监督的GAI可以帮助患者做出关于CRC的明智决策.
科学领域:
- 医疗信息学 医疗信息学
- 医疗保健中的人工智能
- 患者教育 患者教育
背景情况:
- 患者越来越多地在网上寻找健康信息.
- 生成型人工智能 (GAI) 为信息传播提供了新的途径.
- 评估GAI在医疗保健中的准确性和沟通能力至关重要.
研究的目的:
- 评估生成人工智能 (GAI) 响应患者关于结直肠癌 (CRC) 的询问的能力.
- 将GAI的反应与已建立的医疗信息资源进行比较.
主要方法:
- 十个临床相关的CRC问题是从可信赖的来源策划的.
- 三个GAI工具 (GPT-4,Google Bard,CLOVA X) 回答了这些问题.
- 医疗保健专业人员 (HCP) 和患者使用1-5利克尔特尺度评估了反应.
主要成果:
- 在医疗保健人员中,GPT-4的得分明显高于信息书和谷歌Bard.
- 患者发现GAI工具和信息手册同样有效.
- 总体而言,GAI工具的沟通能力与CRC信息手册相提并论或优于CRC信息手册.
结论:
- GAI工具在提供关于结肠直肠癌手术的准确和可访问信息方面表现有前途.
- 医疗保健人员的监督对于确保GAI生成的医疗信息的质量和可靠性至关重要.
- 当GAI得到适当的审查时,它可以使患者能够做出更明智的健康决策.
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