工作场所欺凌对护理服务质量的影响:综合性审查
Michał Machul1, Kamila N Krasucka2, Damian Pelc2
1Department of Holistic Care and Nursing Management, Faculty of Health Sciences, Medical University of Lublin, Lublin, Poland.
概括
工作场所欺凌会对护理质量和患者安全产生负面影响. 对护士来说,解决医疗保健中的骚扰问题至关重要.
科学领域:
- 医疗保健管理的管理
- 护理 护理 护理
- 职业健康 职业健康 职业健康
背景情况:
- 工作场所欺凌或暴行是医疗保健中普遍存在的问题.
- 它显著影响医疗保健工作人员的福祉和患者的安全.
研究的目的:
- 审查工作场所欺凌和护理服务质量之间的联系.
- 了解侵略对患者结果的影响.
主要方法:
- 文献综述分析了关于医疗保健工作场所欺凌的研究.
- 识别各种形式的侵略及其影响.
主要成果:
- 职场欺凌和护理服务质量之间存在着复杂的联系.
- 护士在报告工作场所欺凌事件时面临挑战.
- 侵略性行为会影响患者的治疗结果.
结论:
- 解决职场欺凌问题对于改善护理服务质量和患者安全至关重要.
- 需要有效的报告机制和干预措施.
- 为护士创造一个更安全的工作环境至关重要.
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