赋予医疗保健提供者权力:在临床实践中增强财务绩效和生产力的合作方法
Scott Friedenberg1, Edward Stefanowicz1, Timothy Frymoyer1
1Department of Neurology (SF), Neuroscience Department, Geisinger & Geisinger Commonwealth School of Medicine; Neuroscience Department (ES), Neuroscience Institute, Geisinger; Neuroscience Institute (TF, TD), Geisinger; Department of Neurosurgery (CMS); and Department of Neurology (NRH), Neuroscience Institute, Geisinger & Geisinger Commonwealth School of Medicine Medical System.
医生的财务培训和合作可以弥合收入差距. 专注于沟通和优化的三阶段方法改善了计费,并与医生偏好保持一致,以获得更好的财务绩效.
科学领域:
- 医疗保健管理的管理
- 医学经济学 医学经济学
- 医生财务素养 医生财务素养
背景情况:
- 医生往往缺乏财务培训,导致优先考虑质量而不是收入.
- 医院管理人员面临着激励临床医生提高收入的挑战,同时保持高标准的护理.
- 不充分的财务基准和思维方式导致临床实践和财务业绩之间的这种脱节.
研究的目的:
- 探索将医生实践偏好与机构收入目标相协调的策略.
- 确定改善医疗保健机构计费和财务绩效的机会.
- 促进医生和管理人员之间的合作,以提高财务成果.
主要方法:
- 一种涉及医生和管理人员团队的三阶段方法,以评估财务绩效差距.
- 强调非判断性沟通,教育和伙伴关系.
- 与财务数据一起分析实践偏好.
主要成果:
- 确定共同和有效的财务改善机会.
- 制定计费优化,调度和系统基础设施修改策略.
- 展示了双向通信如何发现未被识别的计费机会.
结论:
- 与医生满意度平衡收入的产生是至关重要的,因为补偿金下降.
- 数据驱动的双向通信使提供商能够推动金融变革.
- 协作方法可以带来财务绩效和医生协调的可持续改善.
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