使用模糊分析网络过程和成功概率指数方法调查医疗保健部门的人类可靠性
Hossein Mahmoudi Sefidkouhi1, Esmaeil Najafi1, Alireza Haji2
1Department of Industrial Engineering, Science and Research Branch, Islamic Azad University, Tehran, Iran.
Iranian journal of public health
|June 26, 2024
概括
医院急诊室的人类错误受到组织,职业和个人因素的重大影响. 进一步培训对于降低风险至关重要,特别是在检查测试结果和患者推等任务中.
科学领域:
- 医疗保健管理的管理
- 患者安全 患者安全
- 人类因素工程 人类因素工程
背景情况:
- 人类错误在医院急诊室构成重大风险.
- 识别促成因素对于改善患者安全和护理质量至关重要.
研究的目的:
- 识别和分析导致医院急诊室人为错误的因素.
- 在紧急护理环境中评估人类的可靠性.
主要方法:
- 使用了模糊分析网络过程 (FANP) 和成功概率指数方法 (SLIM).
- 在伊朗的54个急救部门 (2021-2022) 调查了人类可靠性.
- 分析了17个影响人类错误的一般因素.
主要成果:
- 组织 (0.349),职业 (0.330) 和个人 (0.320) 因素是导致人为错误的最重要因素.
- "检查检测结果和诊断"被确定为高风险任务,特别是在患者转移期间.
- 在疾病诊断之前,观察到0.01332的累积人类错误概率.
结论:
- FANP和SLIM有效地确定了导致人为错误的关键因素.
- 提高医疗保健专业人员的知识,经验和责任对于减少错误至关重要.
- 实施减轻人为错误风险的解决方案可以提高医院护理质量.
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