在内镜手术期间以患者为中心的沟通方法:向患者提供信息的重要性
Osnat Bashkin1, Rita Boltean1, Revaya Ben-Lulu1
1Department of Public Health, Ashkelon Academic College, Ben-Tzvi 12, Ashkelon 78211, Israel.
概括
在内镜手术期间,有效的以患者为中心的沟通 (PCC) 显著改善了患者的体验. 程序前后的清晰信息减少了恐惧和焦虑,提高了合规性.
科学领域:
- 胃肠病学 胃肠病学
- 患者体验研究 研究研究
- 医疗保健通讯 医疗保健通讯
背景情况:
- 内镜手术可能会引起患者的恐惧和疼痛.
- 了解患者的看法对于改善护理至关重要.
- 沟通在患者体验中的作用需要进一步研究.
研究的目的:
- 探索患者在内镜手术过程中的经验.
- 检查以患者为中心的沟通与患者体验之间的联系.
- 确定预测积极患者体验的因素.
主要方法:
- 调查了191名患者进行内镜前后手术.
- 评估患者报告的恐惧,疼痛,满意度和整体体验.
- 使用统计分析,包括相关性和预测建模.
主要成果:
- 疼痛与术后恐惧增加和患者体验下降相关.
- 对手术前后信息的满意度强烈预测了积极的患者体验.
- 医生的感知,出院信息的满意度和信任预测了患者的体验 (R = 0.61).
结论:
- 以患者为中心的沟通,特别是对信息的满意度,对内镜手术的体验产生了积极的影响.
- 改善沟通可以减少患者的恐惧和焦虑,提高对医疗建议的坚持.
- 制定PCC策略需要患者参与,以解决多面体验方面的问题.
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