供需:经纪作为家庭护理的新探戈
Jenny Mee1, Linda Jones2, Jeong-Ah Kim2
1Institute of Health and Wellbeing, Federation University, Ballarat, Victoria, Australia.
Nursing inquiry
|June 26, 2024
概括
澳大利亚的家庭护理领导人通过使用经纪模式来导航政治改革,以确保服务质量,尽管经济和人事挑战. 这一战略对于改善对弱势消费者的护理至关重要.
科学领域:
- 医疗保健服务研究 医疗服务研究
- 社会政策 社会政策 社会政策
- 组织研究 组织研究
背景情况:
- 全球家庭护理业绩受到公共和私营部门的政治改革的重大影响.
- 在变化时期调查澳大利亚家庭护理质量和经纪使用是至关重要的.
研究的目的:
- 探索澳大利亚家庭护理业务领导者如何在政治和经济转变中管理服务质量.
- 了解"经纪"在解决家庭护理部门缺陷方面的作用.
主要方法:
- 质量后结构性方法.
- 与10名澳大利亚家庭护理业务领导人的半结构面试.
- 分析围绕日常实践和战略反应的话语.
主要成果:
- 企业领导人进行广泛的网络和政治操纵 ("跳政治探戈"),以保持服务质量.
- 经纪模式被用来抵消经济和人员短缺.
- 领导人积极抵制限制性的政府和经济结构.
结论:
- 经纪是澳大利亚家庭护理领导人确保质量和绩效的关键策略.
- 为了支持弱势消费者,对政治和经济环境的有效导航至关重要.
- 这项研究突出了家庭护理提供者在充满挑战的环境中的性和适应能力.
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