使用ChatGPT进行脏移植:根据种族和教育水平感知信息质量
Jihye Lee1, Jeeyun Park1, Hwarang Stephen Han2
1Stan Richards School of Advertising and Public Relations, Moody College of Communication, The University of Texas at Austin, Austin, Texas, USA.
Clinical transplantation
|June 27, 2024
概括
像ChatGPT这样的AI聊天机器人提供脏移植信息,但质量的感知有所不同. 教育影响了种族/族裔群体如何评估人工智能产生的健康建议,非白人个人在感知质量方面从高等教育中获益更多.
科学领域:
- 医疗信息学 医疗信息学
- 医疗保健中的人工智能
- 移植医学 移植医学
背景情况:
- 移植是一种复杂的医疗过程.
- 人工智能 (AI) 聊天机器人可能提供健康信息,但它们在移植建议和用户评估中的作用尚不清楚.
- 了解不同人群如何评估人工智能产生的健康建议至关重要.
研究的目的:
- 调查个人如何评估ChatGPT对脏移植信息的反应.
- 根据种族/种族和教育来检查信息质量和同理心的差异.
- 在评估人工智能产生的健康建议时,探索种族/种族和教育之间的相互作用.
主要方法:
- 收集了4624条关于脏移植的Reddit帖子.
- 选择了86个代表性问题,用于聊天GPT提示.
- 调查了565名参与者,他们使用利克特尺度对ChatGPT的信息质量和同情心进行了评分.
主要成果:
- 种族/族裔和教育之间的显著相互作用对感知到的信息质量 (准确性,真实性,可信性,有用性).
- 高等教育与非白人个人更高的感知质量相关.
- 高等教育与白人个人认知质量较低相关.
- 两组之间感知到的同情心没有显著差异.
结论:
- 人工智能工具必须对不同的沟通风格和信息需求敏感.
- 将人工智能生成的健康信息定制为特定的人口群体可能会提高其感知质量.
- 需要进一步的研究来理解和解决AI健康信息评估中的差异.
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