人工智能聊天机器人可以改善心理健康吗? :一个覆盖范围的审查
Cara Gallegos1, Ryoko Kausler, Jenny Alderden
1Author Affiliations: School of Nursing (Drs Gallegos, Kausler, and Alderden; and Ms. Wang) and Albertson's Library (Mrs. Davis), Boise State University, ID.
Computers, informatics, nursing : CIN
|June 27, 2024
概括
人工智能 (AI) 聊天机器人有望改善心理健康护理,特别是在压力,焦虑和抑郁方面. 然而,目前的研究存在局限性,包括初级的人工智能版本和隐私问题,需要进一步调查.
科学领域:
- 数字健康数字健康
- 心理健康技术 心理健康技术
- 医疗保健中的人工智能
背景情况:
- 精神健康障碍是全球健康负担之一,自上世纪90年代以来,精神疾病的患病率不断上升.
- 在获得心理健康护理方面的差距需要创新的解决方案.
- 人工智能 (AI) 聊天机器人为提供心理健康支持提供了潜在的途径.
研究的目的:
- 对人工智能聊天机器人的使用,有效性和局限性进行范围审查.
- 专门检查AI聊天机器人应用程序的压力,焦虑和抑郁.
主要方法:
- 在PubMed,PsycINFO,CINAHL和Web of Science数据库中进行全面的文献搜索.
- 使用的医学主题标题 (MeSH) 术语和关键词用于系统搜索.
- 两位独立审稿人选了5768篇摘要,最终分析包括了10篇文章.
主要成果:
- 该审查包括10项研究,总体证据质量低于预期.
- 大多数研究表明,缓解焦虑,压力和抑郁症症状的积极趋势.
- 人工智能聊天机器人展示了在精神卫生保健提供方面的潜在好处.
结论:
- 人工智能聊天机器人为心理健康支持提供了有希望的应用.
- 现有的研究经常使用基本的AI聊天机器人版本,突出显示需要更先进的开发.
- 确定的局限性包括缺乏安全护和严重的隐私问题.
- 进一步的研究至关重要,以确定AI聊天机器人在精神卫生保健中的最终有效性和理解潜在的不良影响.
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