增加远程医疗的使用:一个实地实验
Maria Patricia González1, Carlos Scartascini2
1Digital Inclusion Benchmarks, World Benchmarking Alliance, Prins Hendrikkade 25, 1012 TM Amsterdam, Netherlands.
PNAS nexus
|July 5, 2024
概括
通过电子邮件提供信息显著促进了患者采用远程医疗服务. 这种干预增加了虚拟咨询的初始使用和需求,证明了信息推动在医疗技术采用中的力量.
科学领域:
- 医疗保健服务研究 医疗服务研究
- 数字健康数字健康
- 行为经济学是一种行为经济学.
背景情况:
- 患者不愿采用远程医疗服务是获得医疗保健的重要障碍.
- 远程医疗的价值往往只有在初次使用后才被意识到,因此需要进行干预,以鼓励初次体验.
研究的目的:
- 评估基于信息的干预对远程医疗采用的影响.
- 评估有针对性的沟通如何影响患者使用虚拟健康服务.
主要方法:
- 一个随机的实地实验,涉及3469个家庭和一家医疗保险公司.
- 干预小组定期收到电子邮件,详细介绍可用的远程医疗服务.
主要成果:
- 收到信息电子邮件的患者至少使用一次远程医疗的可能性增加了6个百分点.
- 干预组在8个月内使用远程医疗的几率大约是5倍,虚拟咨询的几率是6倍.
结论:
- 信息干预可以有效地增加对远程医疗服务的采用和需求.
- 通过信息化活动鼓励患者初次使用远程医疗的体验,可以导致持续使用,并可能影响健康结果.
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