信任和生活质量:对智障人士组织的研究
Sedigheh Jalili1, Vicente Martínez-Tur1, Yolanda Estreder1
1Research Institute on Personnel Psychology, Organizational Development, and Quality of Working Life (IDOCAL), University of Valencia, Spain.
Research in developmental disabilities
|July 6, 2024
概括
监督员对团队的信任促进了团队对监督员的信任,提高了智障人士的组织绩效. 这凸显了信任在改善生活质量方面发挥的关键作用.
科学领域:
- 组织心理学 组织心理学
- 社会交换理论 社会交换理论
- 残疾人服务研究 研究 研究
背景情况:
- 调查服务于智障人士的组织内的社会交流动态.
- 检查了监督员团队成员信任与组织绩效之间的关系.
- 专注于与服务用户的生活质量相关的绩效指标.
研究的目的:
- 分析团队对监事的信任对监事信任-绩效联系的调解效应.
- 确定团队是否以增加信任和更好的表现回报监督员的信任.
- 了解信任如何影响智障服务中的组织结果.
主要方法:
- 测试了跨层次调解模型.
- 样本包括139名主管,1101名团队成员和1468名家庭成员.
- 收集关于信任水平和以生活质量为重点的绩效的数据.
主要成果:
- 确认了一个跨层次的调解过程.
- 监督员的信任积极影响团队对监督员的信任.
- 团队信任与改善生活质量方面的组织绩效有显著的关联.
结论:
- 在组织研究中扩展信任理论.
- 证明了相互信任和残疾人服务业绩之间的联系.
- 强调信任对于提高智力残疾人的生活质量的重要性.
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