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学术物理治疗中的文化响应:行政案例报告
V Kai Kennedy1,2, Sara Temple1, Sang Pak1
1Department of Physical Therapy and Rehabilitation Science, University of California, San Francisco, San Francisco, California, USA.
Physical therapy
|July 11, 2024
概括
一个物理治疗部门实施了文化响应策略,以改善工作环境. 这些干预措施提高了对处理微型攻击的信心,并减少了员工对种族歧视的经历.
科学领域:
- 医疗保健管理局的管理.
- 物理疗法物理治疗
- 组织心理学 组织心理学
背景情况:
- 一个学术医疗中心的物理治疗部门在一个重要的社会文化事件之后寻求增强其工作环境.
- 该部门在教育计划,教师实践,诊所和研究方面拥有100多名员工.
研究的目的:
- 描述一个文化敏感的行政支持策略的策划,实施和评估.
- 在物理治疗部门培养积极和包容性的工作环境.
- 通过气候调查数据,探索员工对文化响应实践的看法.
主要方法:
- 一个案例研究方法被用于美国一所学术医疗中心的物理治疗部门.
- 干预措施包括支持性活动,教育机会和社区建设活动.
- 年度气候调查 (2020-2022) 用频率统计和主题内容分析分析了员工的感知.
主要成果:
- 131名员工在三年内参与了气候调查.
- 趋势显示,员工对识别和处理微型攻击的信心有所提高.
- 自我报告的种族歧视经历减少,在解决同事歧视方面有积极的趋势,但患者犯下的罪行存在挑战.
结论:
- 文化响应性干预与员工气候的积极趋势以及对文化公平的共同承诺有关.
- 针对深化文化知识,提高自我意识和验证个人的定制干预措施是有效的.
- 行政领导者在通过战略行动和沟通促进包容性方面发挥着至关重要的作用.
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