探索消费者参与医疗服务研究的障碍和解决方案,使用名义组技术
Laura Ryan1, Rachel Wenke2,3,4, Joan Carlini5,6
1Gold Coast Hospital and Health Service, Allied Health Research, Southport, QLD, 4215, Australia. laura.ryan2@health.qld.gov.au.
Research involvement and engagement
|July 11, 2024
概括
消费者参与健康研究需要解决诸如低研究素养和缺乏联系等障碍. 实施更好的信息提供和研究人员培训等解决方案可以加强合作.
科学领域:
- 医疗保健服务研究 医疗服务研究
- 消费者参与到研究中.
- 定性研究方法 定性研究方法
背景情况:
- 消费者参与健康研究的期望越来越大,但实际的整合仍然是一个挑战.
- 关于澳大利亚医疗服务如何有效支持消费者参与的研究有限.
- 本研究从消费者和员工的角度探讨了障碍和解决方案.
研究的目的:
- 探索消费者和工作人员对消费者参与健康研究的障碍和解决方案的观点.
- 为制定一个促进消费者参与研究的框架提供信息.
- 加强消费者与研究人员之间的合作关系.
主要方法:
- 使用名义组技术 (NGT) 与医疗服务消费者和工作人员.
- 在整个研究生命周期中,包括三个健康消费者作为共同研究人员.
- 与参与者进行了三次会议,时间从一到三小时不等.
主要成果:
- 消费者发现了障碍,包括缺乏联系,研究素养低,结构性问题,信息不足和代表性问题.
- 消费者提出的解决方案包括更好的连接支持,信息提供,激励,认可和均衡的代表性.
- 工作人员提出了解决方案,重点是支持与消费者联系和参与,报酬,时间分配和员工培训.
结论:
- 该研究提供了对消费者和员工对研究参与的观点的细微了解.
- 研究结果为研究人员和消费者团体提供了改善参与和参与的策略.
- 洞察力可以指导其他医疗服务在倡导资源,以支持消费者参与.
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